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Consumer Advisory Committee

The Consumer Advisory Committee (CAC) is a means for Ambetter from IlliniCare Health to receive feedback from our members and local community organizations. The committee can be made up of a combination of the following:

  • Ambetter from IlliniCare Health members 
  • Members’ family members
  • Members’ caregivers 
  • Community stakeholders 
  • Ambetter from IlliniCare Health staff

The CAC identifies and helps resolve issues or barriers to healthcare needs as well as reviews and reports on a variety of quality improvement issues to help improve Ambetter from IlliniCare Health and our services. Specifically, the committee is tasked with the following:

  • Identifying and reviewing members’ concerns
  • Making advisory recommendations to Ambetter from IlliniCare Health
  • Providing feedback on proposed changes in policies and procedures that will affect members

Meeting quarterly, committee members can serve either a one or two-year term.